We are The Dorset Coin Company Limited and have been trading since 1980. We have a High Street business premises where we operate an APPOINTMENT ONLY service. We also have our website where you, the customer can purchase our products https://dorsetcoincompany.co.uk/
By choosing to buy our products or using our services you accept our Terms & Conditions. If you do not accept these terms and conditions then please do not purchase any products from us.
You can buy both investment and non investment products from our website, The difference between Investment Products and non investment Products is that, with Investment Products, the price is dependent on fluctuations in the financial market, and, with non investment Products, the price does not depend on fluctuations in the financial market (although both types of Products may be purchased for investment purposes). If you are unsure or need any further information about this then please contact us before placing your order. Please be aware that some of the terms which apply to the sale of investment products (particularly those concerning cancellation of orders) are different to those which apply to non investment Products, as set out in these Terms.
By using our services and purchasing any product you confirm that you agree to these Terms and all related obligations, including, residency, legal capacity, competency and all other requirements. You will comply with any applicable law relevant to you, including not committing, causing, facilitating, or contributing to the commission by any person of any bribery, corruption or tax evasion offense, you understand the tax implications of using our services and acquiring our Products and accept sole responsibility for any tax implications in relation to such.
You will provide us with whatever information we may request for the purposes of satisfying our regulatory, compliance, and contractual obligations, including identification checks, money laundering checks, prevention of terrorist financing, KYC checks, and preventing any suspected fraud;
All information you supply to us is complete, accurate, up-to-date, and not misleading, and you will notify us promptly of any change to such information.
You may place orders for our products and services via our website, email, or over the telephone.
If we are unable to accept your order (for example, because of lack of availability, or because we have identified an error in the fees due), we will inform you and not process your order.
The price of a Product is FREE of any delivery charges and is inclusive of any VAT that may be applicable in the UK.
The prices of our services and Products shown on our Website and in our adverts are indicative and so are not guaranteed. Prices may also change from time to time. Except as set out in these Terms, any pricing changes will not affect any order for services and Products which we have already accepted in accordance with these Terms.
Prices we provide in relation to the sale of Products are inclusive of VAT (if applicable).
If there is a pricing error that is obvious and unmistakable and which could reasonably have been recognised by you as a mispricing, we may cancel our agreement with you for the relevant Product(s) / service(s), refund to you any sums you have paid us for them, and require that you return them.
You must pay all fees due to us in GBP at the point of purchase of an item(s) we accept payment via direct bank transfer and Stripe.
When paying via bank transfer, funds will need to be cleared within 24 hours of the order(s). If the funds are not cleared within the 24-hour time period your order(s) will be canceled.
All of our items will be sent via a fully insured and tracked service. Where we arrange delivery for you, you are responsible for receipt of all packets. If for any reason you are not available for delivery of your packet and we have to re-arrange any further deliveries, you will be charged a postage fee for a re-delivery of the packet. The re-delivery fee shall include our actual cost of delivery, packaging and insurance and shall be calculated by reference to the price of the relevant Product(s) (as determined by us by reference to the prices set out on our website).
Delivery of Products shall be complete once it has been confirmed by Royal Mail or our courier company that the Products have been delivered to your billing address (or such other address we have agreed to deliver to). All risk in Products shall pass to you on completion of delivery.